Shipping & Handling   Details

Return / Refund

If you are not 100% happy with your   purchase, please contact Us. Please don’t directly opened a request or   case without informing us, or else, we will do some discounts on the   warranty and other sales-services later on. Hope for your understanding.

Returns & Exchanges

 All   returns must be made within 30 days of delivery date. Items must be in   new, unused condition, with all original materials included with the   shipment. A partial refund may be applied for opened or damaged items,   depending on the condition.
 Items   returned under the buyers remorse: The return shipping fee must be   covered by the buyer; The original shipping cost will also be deducted   from the refund. 15% restocking fee of the items purchase price will be   charged. 
 Returns   that are the result of our seller’s error: Buyer will receive a full   refund of the item as well as shipping charges
 All   returns require a RA (Return Authorization) number that will be given  by  our seller. Please contact with us at first for more details.

Defective & Damaged Products 

 If   product was received damaged or not as described, please send us some   pictures or videos, so we could well understand your problem, then  solve  them for you ASAP. Besides, it’s much helpful for us to claim  with UPS,  remind our related department to pay much more attention to  packaging  later on. Hope for your understanding.
 Replacement   or refund of defective or damaged products can only be returned in   exchange for the exact same product, or else, the purchase price will  be  refunded back to your original payment method. 
 If   an item is received damaged, customer service must be contacted within  7  days of receiving your item. All returns require a RA (Return   Authorization) number as above.

Payment

Warranty & Feedback